Booking Policy

 

                                                           Check-In Time: Flexible | Check-Out Time: 15:00

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- To confirm your reservation you need to complete the booking on our website by making the payment (Paypal, debit or credit card). Then, send us an e-mail with a copy of your ID and driver's license. If not, we will take a photo of it at check in. 

- A 750€ deposit fee must be paid at check-in by Credit/Debit Card or Paypal. You will be refunded two weeks after checking-out, minus the costs of refilling the diesel tank, any tolls you crossed using the “Via Verde” device, any other fees (i.e. cleaning fee, extra wifi data, etc) or damages done to the van or equipment.

- When renting surfboards, wetsuits, skateboards, kayaks, SUP and/or yoga mats, 200€ per surfboard/SUP/Kayak, 100€ per wetsuit, 100€ per skateboard and/or 50€ per Yoga mat will be charged if not returned or returned damaged.

- We require a signed Lease Agreement (provided by us at check-in) stating that you are responsible for the van during the rental period (any damage, traffic tickets, parking, tolls, etc).

- Our vans are not allowed to drive outside of Portuguese territory.

- Our vans have a third party insurance that covers driver and passenger, 24H roadside assistance and any damage you may cause accidently to another party. You will, however, be responsible for any damage done to our van. 

- Our vans are well maintained and reliable but a breakdown is always impossible to predict. In case it happens, we will repair it on site. When that is not possible, we will meet you with one of our other vans and replace it. If we have no other van available, we will refund you the remaining days.

- Fuel tank is full when leaving the Wild Spirit Campers HQ to a check-in. It will be refilled after check-out at WSC HQ. The cost of refilling will always be deducted from the deposit.

- The chemical toilet's waste water tank should be delivered empty and clean or a 50€ fee will be charged.

- The Campervan is delivered clean and it should be returned the same way or a 50€ cleaning fee will be charged.

- We are flexible and can deliver or pick up our vans in any location. Per meeting we charge, €35 in Lisbon, €25 in Ericeira, €35 in Peniche, €210 in Porto or Faro (in Torres Vedras it's free of charge). In any other location the cost will be estimated. 

- You have 1Gb free of WiFi per day during the rental period. 2€ per Gb will be applied when data is exceeded.

- Our guests have unlimited kms and have the obligation to return the van on the check-out date. Changes may be done with the agreement of both parties. At the agreed date, the van must be ready to deliver or a €75 fee will be applied. 

-We reserve the right to cancel, and refund, your booking on compelling grounds.

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Cancellation policy

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- You can cancel your reservation at any time or for any reason before your arrival, no questions asked.

- However, when cancellation occurs with more than 2 weeks (15days) prior to check-in day, 50% of the amount paid will be refunded. If it happens within less than 2 weeks (15days) to the check-in day, no refund will take place.